PruittHealth LPN Senior Care Partner (Nurse Navigator) in Decatur, Georgia
LPN Senior Care Partner (Nurse Navigator)
Communicates and educates patients/residents and families on disease processes, clinical interventions, and expectations. Promotes customer service. Also referred to as the Nurse Navigator.
1.Work with RN who educates our resident and/or family about normal aging and themultiple pathologies associated with the older person, the principles of rehabilitation and palliative care utilizing their nursing knowledge. Education will begin upon admission and be ongoing throughout the patient’s stay at thefacility.
2.Serves as liaison between the resident/family and the healthcarecenter.
3.Responsible for the Perfect Path process within thefacility.
4.Participates in initial and other resident care plan meetings and encourage family involvement in the meetings. Collaborates with other disciplines and facilitates the 72-hour post admission family careconference.
5.Participates in weekly Case Mix Meetings and ensure timely updates to familymembers.
6.Reviews 24-hour report and conducts appropriate family contact and follow-up. Complaints from residents and families are addressed in a timely manner. The grievance log is maintained by the Senior Care Partner per company policy with focus on follow up and promptsresolution.
7.Utilizes systems checklists, care guard logs, and/or quality indicator to determine residents that require interventions. Communicate with resident and family regarding the area identified, interventions implemented, and expectations and maintain frequent contact with the family regarding theprogress.
8.Manages the Customer Satisfaction Survey process with Family/Resident and Discharge surveys. Communicates survey results with leadership team and conducts follow up as needed.
9.As part of ongoing Customer Service, maintains contact with resident/familyduring hospitalizations through visits, phone calls and/orcards.
10.Implements and maintains patient scheduling program with ADLCoordinator.
11.Maintains a working knowledge of the healthcare centers policies and procedures as well as state and federal regulations by monitoring all current applicableregulations.
12.Must include a Registered Nurse in Care Plan Meetings for family education and anyother activities that do not fall within LPN scope andpractice.
MINIMUM EDUCATION REQUIRED:
Nursing Degree from an accredited college or university, or is a graduate of an accredited/approved LPN program.
MINIMUM EXPERIENCE REQUIRED:
Three (3) years professional nursing experience.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
Current, active and unrestricted Licensed Practical Nurse (LPN) licensure in state of practice.
ADDITIONAL QUALIFICATIONS: (Preferred qualifications)
Experience in the long-term care setting preferred. Previous experience in quality assurance.
Primary Location Georgia-Decatur
Shift 1st Shift
Job Posting Jun 13, 2018, 3:30:54 PM
Req ID: 1803626